Frequently Asked Questions

Rent A Unit

Where are we located?

199 Flynn Ave

Burlington, VT 05401

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What are your office hours?

Monday-Friday: 9:30 AM - 4:30 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: 11:00 AM - 2:00 PM

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What are the access hours?

Monday-Friday: 7:00 AM - 9:00 PM Saturday: 9:00 AM - 7:00 PM

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Am I required to store long-term?

We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.

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How do I pay my storage bill?

You can pay your storage bill online using a debit or credit card only (no cash, no checks).

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What documentation do I need to rent a unit?

A valid government-issued ID, such as a driver’s license, passport, or state ID, is required. (in addition to a photo ID issued by a state or federal agency a new tenant needs a credit or debit card with their name on it that we can charge).

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What items am I not allowed to store?

You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.

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What does drive-up access mean?

Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.

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